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[ FAQs ]

Frequently asked questions about KLEFER lift doors

What is the delivery time of the KLEFER doors?

The delivery time varies and depends on factors such as:

  • the required dimensions
  • the finishing
  • the required fire resistance level
  • the special specifications and/or customized solutions
  • the requested quantity

Please contact our Commercial Department at commercial@klefer.com to receive your quote.

How can I find the right spare part for the KLEFER doors?

You can download our spare parts catalogues here. If you are not sure about your choice you can always contact our Commercial Department at commercial@klefer.com.

Which categories of fire-resistant doors does KLEFER manufacture?

KLEFER manufactures lift doors according to the following standards / fire ratings:

  • EN81.58 (E120, EI60, EI120 & EW60)
  • AS 1530.4 (E120)
  • GOST 30247.3-2002 (E30& EI60)
Can I combine a KLEFER automatic cabin door with automatic landing doors from a different manufacturer?

Yes, you can. Please contact KLEFER's Commercial Department at commercial@klefer.com to discuss the specifications of your project. Our team is here to provide guidance on the elevator project you are interested in.

What is the warranty period for the KLEFFER doors?

KLEFER offers a two-year warranty period. 

Are there additional colors, finishings and design options available beyond those shown on your website?

KLEFER provides a particularly wide range of colors, special stainless steel finishings and design options in addition to those presented on our website. For further information, please contact KLEFER's Commercial Department at commercial@klefer.com.

Can you provide guidance in choosing the right door for the elevator I am designing?

Yes! KLEFER's Commercial Department is here to advise and guide you in finding the most suitable solution and answer any of your questions! Contact us at commercial@klefer.com.

Does KLEFER offer customized lift door solutions?

KLEFER manufactures not only standard products but also customized lift doors based on the required specifications of each project. For further information, please contact KLEFER's Commercial Department at commercial@klefer.com.

Which safety standards do KLEFER doors follow?

KLEFER doors comply with the most stringent standards and regulations in the elevator industry. Some of the safety standards that they follow are:

  • EN 81-1/2, 81-20/50
  • GB 7588, AS1735.1
  • Gost 33984.1-2016
  • EN 81-21
  • EN 81-71
  • EN 81- 72
  • EN 81-58

You ask – We answer

Do you still have questions about our products and services? We are here for you!